Could you please clarify what you would like us to do about [problem]? Sophia November 14, 2017. Come check out what’s new and get inspired! When would it be convenient for you to … ? In addition to the useful and suitable phrases and expressions listed here, we should also create our own personal collection of useful phrases… Do you always begin your emails the same way? Common Telephone Vocabulary and Phrases in English. If I can help in any way, please do not hesitate to contact me. users, with no obligation to buy) - and receive a level assessment! Ending Your Email Sincerely, Yours sincerely, Sincerely yours, Yours faithfully, Kind regards, Yours truly, Many thanks, Regards, Best regards, With best wishes, Best wishes, Best, All the best, Thanks, Have a great weekend! Here are a few example phrases for writing both formal and informal emails to various situations. 2016 Starting with…, We’re confident you’ll see big improvements since …. teaching and reference resources. Thanking the recipient 5. If I understood you correctly, you would like us to... Could you please clarify when you would like us to finish this? Thank you for your patience/time/cooperation. ), In this email we wanted to [tell you about/give you…], We wish to inform you of [news] (e.g. And you can use the following to address someone outside of work, or even a colleague that you know well: 1. Could you please...? standard phrases. To whom it may concern: (especially AmE) 4. the classroom. … (For your reference,) please find the information/ the document/ some data/… attached. We often hear how writing emails in English can cost just too much time. One solution that works for many people is to begin building a “toolbox” of useful phrases. The opening line in a polite German email is “Sehr geehrte Frau [last name]” or Sehr geehrter Herr [last name], literally translating to “most respected Mrs. or Mr.” but it sounds less stuffy in German. First of all, let me note that you should always take into account the style of writing you have in your team. In this list we look at how to make requests, complain, apologise and give bad news. and moderators, we have a number of professional volunteer English 2. Dear Miss Anderson. “Dear Jim” (more informal) Save “Hello,” “Hi” and “Hey” for when you want to create an informal tone. If you look at the first line/ bullet point/ paragraph/ section/ page of… (below), you will see that…, The parts in bold/ in red/ in green/… are my comments/ are my boss’s feedback/ are the changes in the second draft/ are…. Need help getting that email started? 2. Here’s the… (that I promised/ that you asked for/ that I mentioned/ that…), More information on this is available at http://.../ on the intranet/ in pg.. of our catalogue/…, I was wondering if you could/ if you would be able to…, I’d be very grateful if you could take action in the next few days/ if you could…, My (first/ second/ third/ next/ last/ final) question is about…. terms, irregular verbs, phrasal verbs and idioms. Related Posts. 2) I hope you are doing well. Thanks for your quick reply./ Thanks for getting back to me so quickly. Or if you’d rather [alternative option], you can…, Help us [give value to you] by [what action we want them to take]. I am contacting you for the following reason. I’d like to meet on… if you are available/ free then. excellent online English training course. “Per my last email…” Translation: I literally just told you the answer to this. Also includes I'd really appreciate it if you could... 5. Could you check it please?). It can be a valuable starting point for students who need to use English on an everyday basis for written business communications. grammar, spelling and punctuation, through to language teaching, Articles cover topics from English We brought together some of the best tutorials which…, What’s new since you left? Dear Mrs Anderson. Would you mind having a quick chat?). Sorry for my late reply/ Sorry it took me so long to get back to you/ Sorry not to reply sooner (but/ but I had to…). By: Alex Case | Instead, you would start with “Dear” and the name of the person you’re writing to. In addition to the UsingEnglish.com team of staff Right team, we’ve made plenty of progress, I think it’s time to call it a day! Submit an article about any area of the English language for publication on our web site. Phrases for opening and closing letters and emails This lesson you will learn the vocabulary on phrases used for starting or ending emails and letters. “Attention! Sometime we run of words to express our emotions or message in the right tone. There is a similar list of the 100 most useful telephoning phrases here https://www.usingenglish.com/articles/100-most-useful-telephoning-phrases.html, Opening line mentioning the last contact between you, Opening line with the subject of the email, Social opening line/ Friendly opening line, Closing line offering more communication if needed, Closing line mentioning the next (face to face) meeting, Other closing lines mentioning the next contact between you, Closing lines with apologies/ Closing lines when responding to complaints, Social closing lines/ Friendly closing lines, Mentioning attachments etc/ Mentioning information elsewhere, Making arrangements/ Changing arrangements/ (Re) scheduling, See here for a similar list of essential telephone phrases https://www.usingenglish.com/articles/100-most-useful-telephoning-phrases.html, Written by Alex Case for UsingEnglish.com, Featured It was great/ so nice to see you again on Monday. Our online discussion forums are the perfect place to quickly get help If possible, I'd like to know (more) a… Just a quick email to see how you're doing.). (more informal) Maybe your letter or … I’ve pasted in…. Formal and Informal Email Phrases Starting with Greetings.pdf Includes helpful articles, a glossary, quizzes, and a large language reference. I’m writing to you about your latest model/ about the meeting next week/ about your presentation yesterday/ about…, I am writing to you in connection with/ with regards to/ regarding/ concerning…, I’m writing (in order) to ask/ to enquire/ to confirm/ to check/ to inform you/ to follow up on/ to let you know/ to tell you/ to thank you/ to invite you to/ to update you on/ to announce that/ to ask for a favour/ to…, As promised/ As we discussed, I’m writing to send you/ to…, I’m writing (to you) because I have just found out that/ because I thought you’d like to know that/ because I need/ because…, Sorry to write again so quickly, but/ Sorry to bother again so soon, but…, (I) hope you had a good weekend/ a good evening/ a good trip (to...)/ a good time/ a good holiday/ a good break/ a good…. Using Miss or Mrs to address a woman is not appropriate, as you don’t know whether she’s married or not) Informal 1. Have you given any additional consideration to [topic]? (e.g. More informal/friendly. 35 Popular Ways to … Could you possibly tell me...? The answers to your question are below./ Please find my answers below. Use this phrase to apologize, whether for something big or small. I was wondering if you could/if you would be able to... 8. Dear Sir/Madam 2. Hi Dennis, 2. Closing line talking about the next contact between you. Have a good end to the week. Useful Phrases Describing the Weather in English. below./ I’ve copied in…. day. Reasons for Writing Your Business Email /Letter. Friendly email phrases to finish an email. “I’m just emailing to ask…” (to begin the email) “I’m a friend of Bob’s…” (to begin the email) “Just let me know if you have any questions.” (to end the email) “Drop me an email, or give me a ring, if you want any more information.” (to end the email) Take a look at the [document] I've attached to this email. Hello Claire, 3. … 3) I hope you had a great weekend. See you on Monday/ on…/ next week/ next…/ then. 1. you study, learn and teach English including text analysis, language Dear Sir or Madam, 3. I’d love it if you could walk me through your project. tips, exam tips and help with study skills. You should make sure you have learnt and can use the phrases below before trying to learn and use more complex and rarer phrases. Have a productive day! Unfortunately, … was not (really) what I expected. Sorry it’s been so long since I was last in touch/ since my last email. (e.g. (Due to…) I’m afraid we need to put forward/ delay/ postpone/ put back/ cancel/ call off/ reschedule/ move/ rearrange…. To whom it may concernFirst names are not usually used in these kinds of emails. Any help (at all/ you can offer me)/ Any feedback you can give me (on this)/ Any assistance (you could give me in this matter) would be greatly appreciated/ would be highly appreciated/ would be much appreciated/ would be gratefully accepted. Could you [do something]? Thanks for your patience./ Thank you for your patience. Just book time on my calendar and I can answer all your questions on the product and pricing. 4. from students and teaching forum topics. 7) It was great talking to you. Useful phrases for closing emails. I look forward to hearing from you (soon)./ (I’m) looking forward to hearing from you (soon). I’m afraid I was not (completely/ fully) satisfied with…, (First of all) I would like to apologise for…, Please accept our (sincerest) apologies for the inconvenience caused/ for any inconvenience caused/ for…, Just a (quick/ brief/ friendly) reminder that…, (In future/ From now on/ From next week) please make sure that you…/ Please ensure that you…. Once again, please accept our apologies for any inconvenience caused/ for the inconvenience caused/ for the delay/ for…. It would be very helpful if you could send us/me... 7. Could you please keep us updated on this? When we make a request (more formal) I’m sorry for taking so long to get back to you. It's out of my hands. Call it a day. Thanks for your email. Articles about learning, using and teaching the English language, This library will help your team create websites much faster), To get the most out of [Product], [what you want them to do, e.g. Long time no see! UsingEnglish.com is partnering with Gymglish to give you a free one-month trial of this Audience: All And vice versa — if your communications are usually quite businesslike, an email starting with “’Sup buddy?” would look quite strange. Useful email expressions for apologizing • We would like to apologize for … • Please accept our apologies… • Please let us know what we can do to compensate for any damages caused… Useful email expressions for attaching files • I am attaching….. (my CV) • Attached you will find my CV • I am sending you ….. Beginning Section 1. Resources and materials for ESL teachers including free ESL handouts We would be happy to help. Here are 20 phrases you can use: 1) Thank you for your message/email/phone call. I’m available on… , if that is convenient/ okay with you. Thanks again (for all your help/ for the info/ for bringing this matter to my attention/ for…), (I) hope that answers all your questions/ that’s clearer now/ that’s some help/ that meets with your approval/ that…. I am writing(to you) to ask for…/ to inform you about…/ to invite you…/ about…/ in connection with…/ with regards to…. (e.g. ), Would you mind [doing something]? If it has taken you an unusually long time to respond to the previous correspondence, you can use one of these phrases: I apologize for the delay in replying. Click on CC.Click for free interactive exercises. Thanks for the update. Thank you for your prompt reply. Sophia November 17, 2017. below./ I’ve put a copy of… below. It’s always nice to get in touch with old friends! This may be a great time to … [call to action] (This may be a great time to take a look at our Knowledge Base), If you’re interested, drop me a line and we can [action] (e.g. Feels like yesterday. Help us give you the best advice by telling us a bit more about your project.). Sign in|Recent Site Activity|Report Abuse|Print Page|Powered By Google Sites, [Your Name] from [Your Company]. To whom it may concern: (Use a colon after this phrase. Dear Mr/ Ms Jones, 5. Would you like us to create a template for you? The trial … own real-life telephone calls. A common problem. If you want to learn English grammar or grow your vocabulary then these resources will help you with your studies. teachers and language experts ready to answer your questions 24 hours a 6. I'd be very grateful if you could... 6. Dear Sir/Madam, 3. visiting our new Knowledge Base/checking out this new article), [value] will help your team [do something] (E.g. Improve your English and writing skills by navigating our comprehensive phrases dictionary alphabetically , or simply search by keywords . Review examples of phrases, wordings, and messages to use when writing thank-you notes, when to say thank you, and how to send your note or message. 4) I hope this finds you well. Writing a thank-you note or email message is a lovely gesture to express your appreciation. (e.g. You can reserve a free consultation here [link] or just give us a call at  [number]. Below is an extensive list of useful English expressions frequently used in your daily conversations with 40+ speaking topics and hundreds of useful expressions. Dear Mum, (note: salutations are followed by a (,) comma, exception: ’To whom it may concern:’) Read more: How to introduce yourself in English: Tips and Phrases Other Ways To Say NICE TO MEET YOU! This sheet provides a detailed list of core vocabulary and phrases that are frequently used when writing business letters or business e-mails in English. Lots. Are you considering [action]? See you at the meeting next week… It would/will be great to work together… It would/will be great to see you at … Speak to you soon. I would like to [action]. 10 Tips for More Effective Business Communications. learning English. I am writing to inform you that …. One needs to be very aware of what these standard phrases are, and what their equivalents are in English. One of the keys to keeping a cool facade is the art of sending a polite email, stuffed with polite common phrases, the kind that puts a glossy cover over your underlying frustrations. Use “for” to give more … Business people – as well as busy people – prefer brevity in emails, so such abbreviations are commonly used. Please let me know if that’s okay/ if that is acceptable with you/ if that sounds okay/ if you can/ if you can help/ if you need an extension/ if you need to reschedule/ if…, (In the meantime) if you need any more information,…/ If you require any further information (about/ in order to/ before you/ to help you…/…)/ If you need any more info/ Need more info,…, If you have any (more) questions (about…),…/ Any more Qs,…. General Articles Activate your free month of lessons (special offer for new Thanks for your understanding./ Thank you for your understanding. So if your team usually writes in a friendly, relaxed style, it would be inappropriate to write a super-formal email. | Category: I would like to inform you that...), Wanted to give you a friendly reminder that…. Need captions? Super important meeting!” Subject lines are supposed to give people a preview of a letter. If you have to copy write persuasive email blasts, email newsletters or sales letters, you've probably heard the advice "write short for email." Facebook; Prev Article Next Article . I look forward to seeing/ meeting you then. Use ‘would’ if your next steps are not In answer to your first/ second/ third/ last question…. If you have any questions, please email or call me. I hope you (and your family) are (all) well. Dear Sir / Madam. I’m afraid I can’t make… (because…) How about…? including advice, tutorials, opinions and lesson plans from various Can you please fill out this form? Phrases.com is a huge collection of common phrases, casual expressions and idioms – collaboratively assembled by our large community of contributing editors. Thank you for finding the time to meet me/ talk to me/ attend…. ), You will be pleased to learn that …/ to hear that…. Dear Dr Smith, (note: First names are NOT used. | Topic: General, First Published: 13th Jun. In this email, we wanted to give you a few links to articles that we've written that will help you get up to speed on how to use some of our best features. 15+ Useful Collocations with TIME with Meaning and Examples. It was so niceto meet you yesterday/ hear from you (again)/ receive your invitation. Business writing, whether it be letters or emails, has for most people become an almost daily practice. 70 ways to improve your English Finally, you need to insert your goodbyes at the bottom of … If there's anything I can do for you, please let me know. I am writing in reply to your letter of 21 Juny …. Includes tests, a question bank, quizzes, language polls and more. “Lifting the Veil” Transition Words. Formal 1. … please do not hesitate to contact me./… please contact me./ … please feel free to contact me./ please get in touch./ … just let me know./ … just drop me a line (at any time). Sophie December 12, 2017. Dear Mr/Ms Jones 3. If you have a question about the English language and would like to ask one of our many English teachers and language experts, please click the button below to let us know: Summary: A carefully chosen list of essential language for the beginning, body and ending of formal and informal English emails. career development, specialisations, and ideas and suggestions for Article Rating. I didn't quite get your point about [topic]. Useful Words and Phrases for Writing Formal Letters. Could you explain what you mean by [word]? So that I can [PROVIDE A FIX / DETERMINE THE CAUSE OF THE PROBLEM etc.] Dear John, 4. I've divided all the phrases into the following categories: This email is to confirm that... (e.g. Learning a new language can be hard work, so here are 70 practical tips for improving your English that you can do outside of school or collage. Have a wonderful day! Every day we all write emails for one reason or the other. Can’t believe it’s been [period of time] since we last spoke! (I) hope we have the chance/ opportunity to meet again soon. Semi formal transition phrases in closing an e-mail. don't forget to take a look at the Start Guide]. Are you considering upgrading to the new version?). Your order shouldn't take more than 2 days to arrive. … authors and contributors. Not a comma.) I'm writing concerning/with regard to/about ... Just a short email + [to inform you that/ to confirm/ to request...]. Here are some phrases which have been found to be effective. It was a pleasure (for me) tomeet you yesterday/ attend the conference. Copyright © 2002 - 2020 UsingEnglish.com Ltd. Dear Mr/ Ms/ Dr/ Professor + family name (= Dear Mr./ Ms./ Dr./ Prof + family name), To: All faculty members/ To: New recruits/ To: All members/ To:…, Thank you for your email (yesterday/ of 12 May) about…, Thanks for your email this morning/ earlier/ yesterday/ on Monday/ last week/…. Just a quick email to [purpose] (e.g. Hello Eleanor 3. Hi John, Here’s how to… [action which is important to the user]. We'd like to research this problem a bit more in order to give you a more detailed list of options. When exactly are you expecting to have this feature? Learn telephoning phrases with over 100 pages of stimulating self-study practice in preparation for your Formal. Do not hesitate to contact us again at [telephone number/email address] if there's anything we can help you with. For example: “Dear Sir or Madam” (if you don’t know the name of the person reading the email) “Dear Mr. Smith”. (e.g. The examples in the left column are more formal.The right-hand column shows the less formal equivalent.. (e.g. We wish to inform you of a change in our rates.). Glad to hear from you again. Start by using these lists of short words, strong verbs and blah words as a shoehorn to tighten your copy and make it more readable. It was a pleasure/ my great pleasure to meet you last week. The last part of the lesson shows examples of how you can start the first sentence and closing a letter or email. 7. Test your knowledge of the English language. Dear Sirs. Have a good weekend. Hi Alfred 2. 6) Thanks again for your help. (I) just read your email about/ (I) just got your message about/ (I) just got your request for….